RV Parts and Service

At American RV it is our goal to provide you with exceptional and personalized, customer service. With 17 service bays staffed with Factory Trained, RVDA, RVIA, ASA, Master Certified, and State licensed technicians and a compliment of state of the art tools, lifts and resources, American RV can service all your recreational vehicle needs. Our Service department also stocks a wide variety of factory, appliance, plumbing, and general service parts, to minimize your down time.

At American RV we take pride in servicing your RV. We want our customers to experience the RV lifestyle trouble free in a well maintained and serviced RV. Our dedicated staff, with over 100 years of experience, will strive to exceed your expectations.

American RV hitch store sell and installs a complete line of fifth wheel hitches, weight distributing hitches, and under frame Class I, II, III receivers to accommodate all of your specialized towing needs.

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American RV features many modern amenities such as:

  • 17 modern service bays
  • Two separate lifts capable of 12,000 lb and 60,000 lb capacities
  • Factory Trained, RVDA, RVIA, ASE, Master Certified, and State licensed technicians
  • Complete and State of the Art parts research and special order systems
  • Computerized service records on file
  • Overnight parking on site
  • Dump station
  • Propane
  • Key box for after hours drop off

American RV features many services including:

  • Appliance repairs (with many popular repair items in stock)
  • Roof repair and complete roof maintenance
  • Lube, Oil & Filter service
  • Windshield wiper blades
  • Vehicle inspections
  • Winterizing service (no appointment needed call or e-mail for details)
  • Complete axle service including wheel bearing repacks and brake repairs
  • Detail shop

Service Department

 

Contact

Phone: (616) 455-5100
Fax: (616) 455-3996
Email: Service@AmericanRV.com

Hours

Sunday: Closed
Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed

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Testimonials

We just got back from our second camping trip with our new AeroLite Hybrid Trailer and we love it. We could not be happier with the service we got at American RV in Grand Rapids. We had been to several RV dealers in our Coldwater area and found nothing we were looking for. We then got on line and began looking.  Some websites are very hard to get around in; however, the American RV website was easy to get around in and had several other very helpful tools, such as their Youtube videos which point out specific details of some of the trailers on their lot. The video pretty much sold us on the Aerolite Hybrid Trailer by pointing out unique features on this trailer that other similar trailers did not have. We called up and talked to salesman, Bill Blake, to make sure the one we wanted to look at was on the lot. We went up to American RV that same day and he met us and showed us the one we had called about plus several others he felt met our criteria.  We bought the Aerolite that day. We went up to pick it up about a week later and then Ken Carlson gave us the  full demo of how everything on our new trailer worked before they sent us on our way. Everyone at American RV is very knowledgeable and professional, and we were happy to have had the chance to do business with them.

 

Thank you American RV,

 

Mike and Karen Wood