"If every company where we shop had employees as professional, as friendly, as communicative, and as patient as the American RV folks in Grand Rapids, the shopping world would be a much better place. What we saw and appreciated in Jim Snyder was honesty. He was all the things listed above, but did not try maneuvers to wiggle a bid from us. That was the method from one of your competitors and we just didn’t like it. A most pleasant experience. We had not intended to buy immediately, but were happy to find the small Surveyor and the company was most helpful in handling the financing and setting up the automatic payment plan. A smooth transaction all the way around." -- Mr. & Mrs. K.